business intelligence (BI):
"Sets of tools that provide graphical analysis of business information in multidimensional views thus enabling people to make better decisions and improve their business processes."

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Definitions of terms related to business intelligence (BI):

• business-to-business e-commerce (B2B) (A)
• business-to-consumer sales (B2C) (A)
• work in process (WIP)
• Work in progress